Submit your Travelex travel insurance claim online
Need to file a claim with us? You can easily start your claim below by entering your Plan ID number.
If you need help, you can call our Travelex travel insurance claims administrator at the contact information below.
Ready to start filing a claim? Enter your confirmation number
Submitting a claim online is easy — just enter your policy confirmation number (labeled as “Plan Id #” in the box) below. You can find your confirmation number in your confirmation of coverage, which we sent via email after you purchased your policy. Then, click or tap “Submit” to enter our online claims portal. From the portal, you’ll be able to file your claim, check your claim’s status, and receive notifications from our claims team all in one place.
What’s a travel insurance claim?
A travel insurance claim is a request for reimbursement after you’ve experienced an unexpected event that’s cost – or lost – you money. If it’s eligible for coverage under your policy, we can help you get some or all that money back.
For example, if your flight gets canceled due to severe weather, your luggage gets lost, or you have a medical emergency while traveling, you can file a claim for reimbursement of your unexpected costs.
To file a claim, all you need to do is complete necessary claim forms, provide documentation of the incident, like receipts or reports, and explain what happened.
If your claim is approved, we’ll reimburse you for unexpected costs you’ve paid that are eligible for coverage under your policy. It’s like having a financial safety net for your trip!
Documents you may need when filing a claim:
- Description of the loss
- Trip dates
- Name of the company that arranged the trip
- Purchase date and amount paid
- Proof of loss and any receipts
- Preferred method for receiving reimbursement
